About Batmaid

Our vision

The word Batmaid is a way for us to evoke the heroes in the shadows who, every day, accomplish fantastic feats in a job that is fraught with difficult working conditions. They take care of our homes and their passion and commitment are therefore an essential pillar of this industry that we want to highlight.

In this regard, Batmaid has helped over 6,200 cleaning professionals leave the black market in the home cleaning industry since its inception. We are committed to fighting the black market and job precarity by providing declared and insured employment opportunities for cleaning agents across Switzerland. By offering better protection and social security to workers in the cleaning sector, we ensure safe working conditions and environment.

Andreas Schollin-Borg, CEO of Batmaid

About Batmaid

Batmaid is a digital cleaning company that allows you to book your cleaning service online or through a mobile application. We offer a fast and efficient solution to your home cleaning needs in Milan, Turin and Bologna.

Batmaid is committed to fighting the black market and job insecurity by offering declared and insured employment opportunities to cleaning agents across Europe. By providing better social protection and security for workers partaking in the cleaning industry, we ensure a safe working environment and conditions.

Our cleaning services include home cleaning and end-of-tenancy cleaning. 

Our story

From Switzerland to France, Germany, Italy and beyond, Batmaid has significantly evolved since its inception in 2015. Yes, we have grown, but some things remain unchanged. We remain committed and determined to transform the industry’s norms.

We believe cleaning has the power to unlock a higher quality of life for us all. From making cleaning services accessible through your phone to taking cleaning professionals off the black market, and offering them declared and insured job opportunities, we’re fighting work precarity to create a safe and secure working environment for all.

Timeline

• 2015: Batmaid opened in Lausanne
• 2016: Opening of an office in Zurich
• 2017: Opening of an office in Luxembourg
• 2018: Opening of an office in Warsaw dedicated to the IT department
• 2019: opening of an office in Ticino
• July 2020: official annoucement that Batmaid will be the employer of some cleaning agents by 1 January 2021
• October 2020: Official announcement that Batmaid will become one group: Batgroup SA, made of three entities: Batmaid, Batsoft and Batwork
• January 2021: Relaunch of Batgroup, Batmaid, and Batsoft
• April 2021: Launch of home cleaning products brand, Batmaid Club
• May 2021: Official announcement of the global expansion in Europe, starting with Paris

2021, Expansion with openings in the following countries:

• Poland: Warsaw
• Italy: Milan
• Germany: Frankfurt
• Belgium: Brussels
• The Netherlands: Amsterdam

2022, Expansion with opening in the following cities:

• Germany: Berlin, Hamburg
• France: Nice, Bordeaux, Lyon & Cannes

Our core values

• Teamwork: Talent wins games, but teamwork and intelligence win championships.
• Integrity: authenticity, honesty and transparency, that’s what we aim for.
• Humility: you learn from mistakes and successes in equal measure.
• Curiosity: It’s your curiosity that will bring new things to the world. Sense of service: we go the extra mile.
• Creativity: Think out of the box and strive to be one step ahead.
• Hard work: nothing is possible without hard work.
• Respect: Treat everyone as you would like to be treated.

Batmaid in a nutshell

• 98,000+ all-time customers
• 4mil+ cleanings carried out
• 6,200 cleaning agents have exited the black market
• 8 countries covered: Switzerland, Italy, France, Germany, Poland, Belgium, Luxembourg and the Netherlands
• 185,000+ verified customer reviews online
• 4000+ dedicated employees: cleaning agents & office staff

Services provided by Batmaid

Home cleaning

Your home is cleaned according to your needs. Choose from a once cleaning to regular cleanings with experienced and trusted cleaning agents. They are highly trained and will make your home shine!

End-of-tenancy cleaning

You can book your end-of-tenancy cleanings in just a few clicks and within a short period of time. No need to wait for a quote, simply fill out the booking form, the extras required and your cleaning is confirmed.

Value your time!